If your order is cancelled, please check your registered email address for complete details. Below can be the reasons why your order is cancelled:
If a customer has placed an order for wrong size or wrong item and sends a request to change, we will cancel the order and customer can place a new order with correct item or size.
If a customer wants to add an item to the existing order which is not processed yet, we will cancel the order and customer can place a new order adding the new items.
If a customer wants to delete an item to the existing order which is not processed yet, we will cancel the order and customer can place a new order adding the new items.
If a customer places an order for Next day delivery for Pre-order items, we will cancel the order and customer can place a new order for Standard delivery.
If a customer places an order using PO Box address, we will cancel the order and customer can place a new order with a physical street address on the order.
If an item is out of stock and we cannot process it, we will cancel the order and customer can place a new order with an item in stock or for a pre-order item.